Clarity in Scope, Transparent web development, Realistic timeline, People with right skills, Testing on all browsers & devices, Support and Maintenance are all the areas we focus to deliver projects successfuly

Custom eCommerce & CMS Website Development Work Process

UNDERSTAND AND CONFIRM THE SCOPE

Gain a complete in depth understanding of project or task, confirm back with client, clarify any doubts our team has and agree on the scope of work.

CONFIDENTIALITY, TIME AND COST AGREEMENT

For well defined scope we present a confirmed time and cost for a web development project. We do take partial advance payments to start work. If clients prefer we also agree on signing a Non Disclosure Agreement.

PREPARING PROJECT PLAN & TEAM BRIEFING FOR KICK OFF

Our Technical Directors and Project Leaders get together laying out an efficient and realistic solutions oriented project plan. They have a project kick off meeting with team members who are chosen depending on their skills & experience as per project requirement. We use Basecamp for Project Management where all the tasks, milestones and timeline are assigned. Most of the time, clients are shared with this information so that they can monitor progress

DEVELOPMENT AND PROJECT COMMUNICATION

Most of the projects are developed on our staging server which does not have our domain name associated. We have dedicated Project Managers who would serve as a single point of contact during entire project development. We communicate through phone, email or Skype

FUNCTIONALITY, FRONT END BROWSER AND DEVICE TESTING

Quality control is what we take extremely seriously. We have dedicated staff members who check functionality and front end browser testing on all major devices such as IE8+, Chrome, Safari and Fire Fox. We have all latest modern smart phones and tablets.

WARRANTY AND BUG FIXING

We take fully responsibility to deliver good quality web development project. Any issues faced by our client within 3 months of post production and if that falls in our scope of work, we fix those issues at no extra cost provided that our code has been kept intact. We respond quickly to any urgent queries